1 Introduction
Welcome to 21061119ag. This Privacy Policy explains what information we collect when you use our platform, how we use it, and the steps we take to protect your privacy.
21061119ag believes that protecting your personal data is not just a legal obligation — it is our ethical responsibility. By creating an account on our platform, you are deemed to have read and agreed to this Privacy Policy.
This Privacy Policy applies solely to 21061119ag's website and applications. Third-party sites and services are solely responsible for their own privacy practices.
2 What data we collect
21061119ag collects several types of information. Here's a full breakdown:
Information Collected Directly from You
- Name, date of birth, and gender.
- Email address and mobile number.
- Current address and country.
- National ID or passport number (for KYC verification).
- Payment details such as Mobile Pay, Nagad, and Rocket numbers.
- Bank account details (where applicable).
Automatically collected data
- IP address and device information.
- Browser type and operating system.
- Activity logs on the platform — which games you played and when you logged in.
- Transaction history.
- Information collected through cookies and tracking technologies.
| Data Type |
Reason for collection |
Mandatory? |
| Name and contact details |
Account creation and communication |
Yes |
| Identity document details |
KYC Verification & Regulatory Compliance |
Yes |
| Payment Information |
Deposit & withdrawal process |
Yes |
| Device & IP Information |
Security & Fraud Prevention |
Automatic |
| Gaming Activity |
Service Improvement & Responsible Gaming |
Automatic |
3 Purpose of data use
21061119ag uses your data only for specific, defined purposes. We never misuse the information you provide.
Primary Use
- Creating, managing, and verifying your account.
- Processing deposits, withdrawals, and other financial transactions.
- Providing gaming services and maintaining game history.
- Providing customer service and support.
- KYC verification and age confirmation.
- Responsible Gaming monitoring and support.
Secondary use
- Personalizing your platform experience.
- Sending relevant offers and bonus information (with your consent).
- Analytics to improve service quality.
- Detecting and preventing fraud.
- Compliance with legal and regulatory obligations.
21061119ag never sells your data to advertisers. Marketing communications are sent only with your explicit consent.
4 Data Sharing
21061119ag does not generally share your personal information with third parties. However, information may be shared in the following cases:
Limited Sharing Scenarios
- Service provider: With trusted partners for payment processing, KYC verification, or technical services — strictly limited to those specific purposes.
- Legal obligations: We may be required to disclose information in response to a court order, government directive, or regulatory request.
- Fraud Prevention: Information may be shared with relevant authorities in connection with investigations into money laundering or other illegal activities.
- Business transfers: In the event of a company merger or acquisition, your data may be transferred with prior notice.
Outside of the above circumstances, 21061119ag does not sell, rent, or share your data with any third party.
5 Cookie Policy
21061119ag uses cookies and similar technologies to enhance your experience. Cookies are small text files stored on your device.
Types of cookies we use
| Cookie type |
Purpose |
Duration |
| Essential Cookies |
Login sessions, security, core functionality |
Until end of session |
| Functional Cookies |
Language preferences and personalization settings |
1 Year |
| Analytics Cookies |
Platform Usage Statistics |
6 months |
| Marketing Cookies |
Displaying relevant offers |
30 Days |
You can disable non-essential cookies from your browser settings. However, turning off certain cookies may affect how some platform features work.
6 Data Retention Period
21061119ag does not retain your data longer than necessary. Below are the retention periods for different types of data:
- Account information: For the duration of active account use and up to 5 years after closure (as required by law).
- Transaction records: Minimum 5 years — required by financial regulatory obligations.
- KYC documents: Up to 5 years after account closure.
- Gaming History: For the duration of your active account and 2 years after closure.
- Cookie information: By cookie type (see above).
- Support contact: Up to 3 years after last contact.
Legal or regulatory requirements may call for data to be retained for a longer period. You will be notified separately in such cases.
9 Security Measures
21061119ag follows the highest industry security standards to protect your data. Key elements of our security framework:
- SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
- Two-Factor Authentication (2FA): Enable two-step verification for an extra layer of security on your account.
- Firewall & DDoS Protection: Advanced technology to prevent unauthorized access and attacks.
- Regular Security Audits: Regular security audits conducted by third-party specialists.
- Data Backup: Regular encrypted backups to keep your data safe.
- Staff Training: Our team receives regular training on data protection.
No system on the internet is 100% impenetrable. However, 21061119ag is committed to maintaining the highest level of security at all times. If you notice any security issue, please notify us immediately.
8 Your Rights
As a user of 21061119ag, you have the following rights over your personal data:
- Right to Know: You can find out what information we hold about you.
- Right to Rectification: You can request corrections to any inaccurate or outdated information.
- Right to Erasure: Under certain circumstances, you can request that your data be deleted.
- Right to restrict processing: In certain circumstances, you may request that the use of your data be restricted.
- Right to Portability: You may receive your data in a structured, portable format.
- Right to Object: You can object to marketing communications or the processing of your data.
- Right to Withdraw Consent: You can withdraw any consent you've given at any time.
To exercise any of these rights support@21061119ag.bet— we'll do our best to respond within 30 days.
In some cases, deleting or stopping the processing of certain data may not be possible due to legal obligations. If so, we will let you know the reason.
9 Children's Privacy
21061119ag strictly does not provide services to anyone under the age of 18. Our platform is intended for adults only.
- Date of birth is verified at the time of registration.
- Where there is doubt, age is verified through the KYC process.
- If any minor's data is inadvertently collected, it will be deleted immediately.
- Parents who have concerns are welcome to contact us.
If you discover that your child has created an account on 21061119ag, please contact us immediately at support@21061119ag.bet.
10 Policy Updates
21061119ag may update this Privacy Policy when necessary. In the event of any changes:
- You will be notified by email before any significant changes take effect.
- The "Last Updated" date at the top of the page will be revised accordingly.
- Continued use of the platform after any changes constitutes acceptance of the updated policy.
- For significant changes, you may be asked to re-consent at login.
11 Contact
For any questions or concerns regarding this Privacy Policy, please contact us:
- Email: support@21061119ag.bet
- Live chat: Available on the platform 24/7.
- Response Time: Usually within 24 hours.
Our privacy team is always ready to address any concerns you may have. Your privacy is our top priority.